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Amazon Connect Customer custom metrics now supports tag-based access control

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AWS·Sep 16, 2026, 05:00 PMFeatureAI-assisted summary

Summary

Added tag‑based access control for custom metrics in Amazon Connect Customer
Allows per‑metric permissions (view, create, modify) based on tags, enabling team‑specific control while preserving shared visibility
Search respects tag permissions, limiting metric visibility to authorized users

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Official source Last checked Sep 20, 2026, 3:04 PM

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