Amazon Connect Customer now provides automated checks to improve performance evaluation forms

Summary

• Adds an automated check for performance evaluation forms that suggests improvements to ensure AI can score questions reliably.
• Managers can run a one‑click validation that flags ambiguous questions and provides specific wording recommendations.
• Feature is rolled out in multiple AWS regions, including US East (N. Virginia), US West (Oregon), Canada (Central), Europe (Frankfurt & London), and Asia Pacific (Singapore, Sydney, Tokyo).