- Adds support for using flow modules as data requests in the agentic CX designer, enabling reusable logic across customer experience flows.
- Flow modules can be invoked via Data request nodes or generative journeys to update profiles, create tasks, query tables, send SMS, or call private‑network services such as VPC‑bound Lambda functions.
- Feature is available in multiple AWS regions, including US East (N. Virginia), US West (Oregon), Canada (Central), APAC (Tokyo, Seoul, Singapore, Sydney), and EU (Frankfurt, London).