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Amazon Connect Customer expands testing and simulation to validate flow action outcomes

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AWS·Oct 26, 2026, 03:00 PMFeatureAI-assisted summary

Summary

Added ability to validate flow action outcomes during testing and simulation
Now you can verify returned data such as Lambda responses, Lex intents, or Agentic CX variables and pinpoint failing actions
Improves debugging speed and confidence when deploying flow changes

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Official source Last checked Oct 27, 2026, 2:01 PM

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AI-assisted summarysource healthyLast checked Oct 27, 2026, 2:01 PM

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