- Added MAC calculation using Contact entity, VOIP call statistics, role‑based room member display, and new Livechat department forwarding controls.
- Enabled admins to grant mobile file‑upload permission to guests, permission search by ID/label, settings audit‑log retention for one year, and a force‑close option for stuck Omnichannel rooms.
- Upgraded Meteor to 3.1 and Node to 22.11.0, plus a security hotfix and numerous bug fixes (Livechat assignment, iOS attachments, SAML redirects, SlackBridge connections, app stability).