- Introduced foundational ABAC infrastructure for admin-managed room attributes and a unified v2 encryption model with stronger password policies and authenticated encryption for new data.
- Delivered major voice calling upgrades including enhanced extension autocomplete, clearer transfer/DTMF handling, presence‑aware UI, real‑time call state synchronization, a new Drachtio stack, and automatic call‑summary posting to DMs.
- Stabilized UI components, moved the expandable message composer out of preview, added a deprecation warning for livechat:saveUnit, and applied numerous bug fixes and WCAG compliance improvements.