- Twilio will monitor and may limit US message sending rates during the Heightened Awareness Period (Nov 19 2026 – Jan 4 2027).
- Accounts using toll‑free, short code, or 10DLC numbers may be throttled or temporarily moved to Market Throughput; 10DLC stays on Account Based Throughput.
- Affected customers will be notified via email and can contact their Twilio account team for guidance.